Recycle Bridge (“we”, “us”, “our”) provides e-waste pickup, IT asset disposition, and data destruction services to businesses in Toronto and the Greater Toronto Area. This policy explains what personal information we collect, how we use it, and your rights, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you contact us or book a service through our website, we may collect: your name, business name, phone number, email address, pickup address, and appointment details. If you use a paid service, payment information is processed directly by our secure third-party payment/booking provider — we do not store your full card details.

How We Use Your Information

• To schedule and carry out e-waste pickups and data destruction services
• To issue official receipts and Certificates of Destruction
• To respond to your inquiries and communicate about your appointment
• To meet our reporting obligations to Ontario’s Resource Productivity & Recovery Authority (RPRA)

Data on Collected Devices

Any personal data that may exist on devices we collect for recycling or destruction is handled solely to perform the requested service (e.g., wiping or crushing hard drives). We do not access, use, or retain data found on customer devices beyond what is necessary to complete that service.

Sharing Your Information

We do not sell your personal information. We may share it with service providers who help us operate (such as our booking and payment platform) solely to deliver our Services, or where required by law.

Cookies & Analytics

Our website may use cookies and tools such as Google Analytics and Google Ads conversion tracking to understand site usage and measure the performance of our advertising. These tools may set cookies in your browser. You can control cookies through your browser settings or opt out of personalized Google ads via Google’s Ads Settings.

Data Retention

We retain booking and contact records only as long as needed to provide our Services and to meet our legal, tax, and regulatory obligations.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@recyclebridge.ca.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us

For privacy questions, contact us at info@recyclebridge.ca or (437) 344-5503.