These Terms of Service (“Terms”) govern your use of Recycle Bridge’s e-waste pickup, IT asset disposition, and data destruction services (“Services”) in Toronto and the Greater Toronto Area. By booking or using our Services, you agree to these Terms.

1. Our Services

• Free Corporate E-Waste Pickup & Recycling for standard office electronics.
• On-Site Secure Data Destruction, including mechanical hard drive crushing and certified data wiping, for a dispatch fee (as listed at time of booking).
• Corporate IT Asset Disposition (ITAD), billed hourly.
• Pickup of large or oversized electronics, subject to a weight-based fee.

Prices are those displayed in our online booking system at the time you book and are subject to change for future bookings.

2. Booking & Payment

Appointments are scheduled through our online booking system or by phone/email. Payment for paid services (such as the on-site dispatch fee or ITAD hourly service) is collected through our secure third-party payment processor at the time of booking or service. We do not store your full payment card details.

3. Acceptable Items

We accept standard IT and office electronics such as computers, laptops, servers, monitors, and peripherals. We may decline items containing hazardous materials (e.g., certain batteries or components) that require specialized handling, unless prior arrangements have been made.

4. Data Destruction & Certificates

Where requested, we perform on-site mechanical hard drive crushing or certified data wiping and can issue a Certificate of Destruction upon completion. It is your responsibility to disclose any data-bearing devices at the time of pickup; we are not liable for data on devices not identified to us as containing sensitive information.

5. Cancellations & Rescheduling

You may reschedule or cancel an appointment by contacting us at (437) 344-5503 or info@recyclebridge.ca, or through the booking portal. We appreciate as much notice as possible.

6. Liability

We perform pickup, recycling, and data destruction services with reasonable care. To the extent permitted by law, our total liability for any claim relating to the Services is limited to the fee paid for that service. We are not responsible for pre-existing damage to devices or for items left inside equipment (e.g., storage media, accessories) that were not disclosed prior to pickup.

7. Registration & Compliance

Recycle Bridge is registered with Ontario’s Resource Productivity & Recovery Authority (RPRA) and handles electronics in accordance with applicable Ontario recycling regulations.

8. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

9. Contact Us

Questions about these Terms? Contact us at info@recyclebridge.ca or (437) 344-5503.